Invoices

The Invoices tab allows you to view your monthly fees associated with your services with us.

To access your invoices go to the Organization drop-down located in the top right-hand corner of the screen and click on Invoices.

NOTE: if you do not see the Invoices option under the Organization tab in your control panel, please contact the primary manager for your online giving account. Your user permissions will need to be updated to include this option.

2016-10-20_13-22-18

Here you are able to view any of your invoices for your account. These invoices will show the monthly service plan or additional feature (text giving, kiosk giving) fees attributed to your account. For example, if you are on our $0 monthly plan, your invoice would show as $0 for the month.

NOTE: Your total transaction fees for your monthly donation processing volume will NOT appear in this section. If you are on our newest payment processor, your processing fees can be found under Reports > Canned Reports > Billing Report. Otherwise, you will receive a monthly statement confirming your fees or have fees withdrawn prior to donation batch deposit.

We appreciate your feedback

The below area is for article feedback ONLY. The feedback is not monitored for support inquires. Your contact information will not automatically appear in the request.