***This article is specific to customers using Payment Brands as their payment processor. To determine if Payment Brands is your payment processor, simply look for “(Payment Brands)” at the top of your batch report.***
If Payment Brands is not your payment processor, please click here for instructions specific to your account.
Batch Deposit Reports
You can use this reporting tool to easily reconcile the deposits you receive from online giving.
While in your Control Panel, hover your cursor over the Reports icon on the left side of your screen. Then, click on Deposits.
NOTE: if you do not see the Reports icon on the left side of your screen, please contact the primary manager for your online giving account. Your user permissions will need to be updated to include this option.
Enter the desired date range for the report, then click Search. Your search results will appear below. To view the donations that make up each batch deposit, click Action > View Transactions on the right side of your screen.
Review the report. If you would like to Export or Print the contents of the report, use the Export and/or Print buttons in the top right corner of your screen.
NOTE: Batch deposits are deposited 2-3 business days from the date of the donation. Deposits made during the same business day or during the same weekend will batch together. (i.e., All donations given on a Monday will batch together and deposit on the following Wednesday or Thursday, and all donations given on Saturday and Sunday will batch together and deposit on the following Tuesday or Wednesday).
Billing Reports assist in reconciling deposits and the transaction fees associated with processing donations. In order to view your Billing Reports:
While in your Control Panel, hover your cursor over the Reports icon on the left side of your screen. Then, click on Canned Reports.
Click on Billing Report in the bottom right corner of your screen.
Enter the appropriate date range for your report and click Search. Then, click Action > View Details on the right side of your screen.
Review the report. The fees associated with each donation are displayed under the Amount Billed column. If you would like to Export or Print this report, use the Export or Print buttons located in the top right corder of your screen.