Q: Does our online giving account offer different options than the standard 10-digit number for Text Giving?
A: Yes, we do!
Short codes are five-digit numbers (ex. 45777 or 45888) and can be a great option for churches or organizations with specific wants or needs. Here is some more information about how these short codes work.
- The 5-digit giving short code adds $100 to your monthly fee.
- Although the short code giving number may seem more convenient for your givers, that is not always the case. To give on a regular 10-digit number, all your givers have to do is type the amount and click send (ex. $50). To give through the 5-digit short code, your givers would have to include a primary keyword for your church in every message. So, instead of typing $100, they would have to type $100 (your custom keyword), otherwise their gift would not process (ex. $100 Life).
- Since the main benefit of the short code is handling large amounts of traffic, we normally suggest this option to churches or organizations that are expecting to have 4,000 or more people giving through your giving portal within one service or event.
To request Short Codes, please open a case under the SUPPORT tab under HELP DESK located at the top right menu on your admin dashboard. Choose to add a new case, select Text Giving from the drop down, type Short Codes in the Subject and then type a brief request to have Short codes enabled on your account.