With the New Giving Portal, you now have the flexibility to control which method of payment you wish to accept. Credit/Debit cards and ACH/eCheck, Credit/Debit cards only, ACH/eChecks only, etc. You can do this on the giving portal itself and on any event FORMS you create.
To change the Payment Type, login to your admin portal and click on the FORMS icon.
From there, select the FORM you wish to edit. In this case, we will choose the Give Now FORM which is the new giving portal. Click to the right of the Form name under Action, the three dots and a menu will appear. Click on Edit Form:
Once you click on Edit Form, the screen will open the Form and give you several options. Click on FORM PROPERTIES:
A box will appear, choose PAYMENT from the top menu:
The DROP DOWN menu under ACCEPTED Payment Types will allow you to choose both cards and ACH or only cards or ACH.
IF you choose to have both cards and ACH, the PAYMENT section of your form that is donor facing will appear like this. The Credit Card (which is also for Debit cards) will be the default.
ACH Only will appear like this:
If you have questions regarding Payment Types or need assistance with setting up your FORMS, please contact our Ministry Success team by emailing your request for a training session at engagement@givinghelpdesk.com.
NOTE: We cannot accept currency from entities other than U. S. based banks and accounts. International donations must originate from banks based in the United States.