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Knowledge Base
Account Maintenance
How To For Donors: Set Up An Online Giving Account
How To: Generate & Email Donor Contribution Statements
How To: Add & Edit Donor Envelope Numbers
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ChMS
What is a ChMS?
How To: Set Up Your ChMS API Integration
Control Panel/Admin
Text Giving Guide
Reports: Batch Deposit & Billing (Vantiv)
Dashboard
Dashboard Overview
Donation Receipt
Donation Receipt
Donations
Kiosk Giving Guides
Mobile Giving Guides
Online Giving Guides
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Donors
Kiosk Giving Guides
Mobile Giving Guides
Online Giving Guides
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Forms
Kiosk Giving Guides
Forms: Endless Possibilities!
Form Builder – Creating a Form
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Giving Portal/Giving Page
Mobile Giving Guides
Online Giving Guides
Integration Code: Website Giving Link
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Invoices
Reports: Batch Deposit & Billing (Vantiv)
How To: Settle Your Invoice
Invoices
Kiosk
Kiosk Giving Guides
Kiosk Restore Instructions
Managers/Users
Managers: How to Create and Manage Users
Reference
Kiosk Restore Instructions
Form 1099-K Overview
Release Notes
Summary of Latest Product Updates
Reporting
How To: Generate & Email Donor Contribution Statements
Reviewing and Resolving Added Transactions
ACH Failure Codes
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Settings
Integration Code: Website Giving Link
Donor Covers Fees
Settings: Giving URL, Donation Page Options…
Text Giving
Text Giving Guide
How Do My Donors Update Their Card Information Saved Within Text Giving?
Text Giving: Clear a Donor’s Payment Method
Transactions
MasterCard: A Merchant’s Guide to Chargebacks – Top 10 Things Merchants Should Do
MasterCard Rules and Standards
Reports: Batch Deposit & Billing (Vantiv)
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Virtual Terminal
Virtual Terminal – Add a Donation