Giving Help Desk
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Knowledge Base
Account Maintenance
Convenience Fee- New Giving Portal
Comment Box – New Giving Portal
How To: Correct an Incorrectly Mapped Donor
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ChMS
How To: Map A Donor
How To: Correct an Incorrectly Mapped Donor
What is a ChMS?
Comment Box
Comment Box – New Giving Portal
Control Panel/Admin
Comment Box – New Giving Portal
How To: Correct an Incorrectly Mapped Donor
Payment Types – New Giving Portal
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Dashboard
How To: Correct an Incorrectly Mapped Donor
Payment Types – New Giving Portal
PCI Compliance is handled by us!
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Donation Receipt
DESIGN: New Giving Portal
How Do I Refund a Text Gift – New Text Giving Portal
Donation Receipt
Donations
Comment Box – New Giving Portal
How To: Instructions for Givers New Online Giving Portal
How To: Instructions for Givers- New Text Giving Portal
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Donors
How To: Map A Donor
How To: Instructions for Givers New Online Giving Portal
How To: Instructions for Givers- New Text Giving Portal
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Facebook
Facebook Integration Instructions
Forms
How To Disable a Form
Comment Box – New Giving Portal
DESIGN: New Giving Portal
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Giving Portal/Giving Page
Comment Box – New Giving Portal
How To: Instructions for Givers New Online Giving Portal
How To: Instructions for Givers- New Text Giving Portal
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Invoices
Reports: Batch Deposit & Billing (Vantiv)
How To: Settle Your Invoice
Invoices
Kiosk
Kiosk Restore Instructions for IOS 12.2
Kiosk Giving Guides
Kiosk Restore Instructions
Managers/Users
How To: Map A Donor
Comment Box – New Giving Portal
How To: Correct an Incorrectly Mapped Donor
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MinistryOne
MinistryOne Mobile App
New Giving Portal
Convenience Fee- New Giving Portal
Comment Box – New Giving Portal
How To: Instructions for Givers New Online Giving Portal
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Reference
What information does the application require?
New Customer Setup Checklist
Kiosk Restore Instructions
Release Notes
Summary of Latest Product Updates
Reporting
PCI Compliance is handled by us!
What information does the application require?
How To: Generate & Email Donor Contribution Statements
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Settings
Payment Types – New Giving Portal
PCI Compliance is handled by us!
Short Codes for Text Giving
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Text Giving
How To: Instructions for Givers- New Text Giving Portal
Short Codes for Text Giving
How Do I Refund a Text Gift – New Text Giving Portal
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Transactions
Comment Box – New Giving Portal
How To: Instructions for Givers New Online Giving Portal
Payment Types – New Giving Portal
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Virtual Terminal
PCI Compliance is handled by us!
Virtual Terminal – Add a Donation